We provide event and production services on a national level.
Do you have the ability to fulfill a technical and hospitality rider?
Yes, we do! We can negotiate and fulfill both technical and hospitality riders for local or national acts.
What brand of equipment do you have?
We carry a wide range of products. See our production line card to see what we have!
What services do you provide?
Services we provide:
AVL system design, build, service mainly for high fidelity environments such as theaters.
AVL service, preventive maintenance, and auditing.
Service and maintenance agreements and packages.
AVL system commissioning.
AVL training and education services, general or specific.
Emergency dispatch / on-call technicians for warranty and maintenance agreement customers.
Some acoustic treatments.
Do you offer preventive maintenance programs after the warranty expires?
Yes, we do! These programs are customized to your needs and give you priority response.
How does your warranty program work?
We typically offer a two-year warranty on the installation and craftsperson-ship. Equipment warranties are based on the specific brands warranty program which can average between one to ten years, or sometimes lifetime. During the term of the installation warranty, we can facilitate any equipment warranty issues directly. Any equipment failures still under warranty after the installation warranty expires may incur a small technician site visit fee.
Are you local or national?
We provide quality services at a national level and will travel to you. We also offer local emergency services as needed depending on the complexity of your systems.
What kind of support do you give us after the systems are installed?
Our rigorous support program allows you and your operators to focus and rely on us with any concerns or issues you may have. We are always available to answer any questions, troubleshoot, or simply give piece of mind for your team. Our service and support lines allow you to connect directly with our on-call team if anything urgent arises during or after normal business hours.
How does training work?
Training is catered specifically around your needs. We typically recommend a basic system overview training with everyone and then an in-depth training with key operators. One of our team members will be present with your operators during your first times using the systems and to ensure that everyone's first experience with your new systems is nothing less than spectacular.